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license no longer working on UTM Home Edition

randomguy

license id: 413505

registration date: 29 July 2012

home use only

updates are working, and the firewall is working, but all my remote vpn and tunnels are not working... when i go to the "ssl" under "Site to site vpn" it shows the tunnel but its all grayed out and on the top it says "Licensing Info - This page is disabled as you either do not have a relevant subscription or the relevant subscription has expired!"

i dont see where it says expired anywhere on the licensing page, just says "disabled" under each section under base license info. see attached screen shot.

please help, is there a simple fix or should i just re get a new license? i thought they were for "lifetime" and didn't have an expire date. 

:1021494


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  • 0

    I just tried to generate a new license and appliy it, but i got this error when uploading to my sophos utm. 

    what is going on here?  i'm going to have to double check everything agian.

    then i clicked "okay" and i'm still seeing everything as "inactive"

    Management → Customization → Global:
    The Home User License does not allow customizations of the enduser_messages->spx->internal_error_sender configuration. Continuing will reset this customization to the default.

    Management → Customization → Global:
    The Home User License does not allow customizations of the enduser_messages->spx->password_not_long_enough configuration. Continuing will reset this customization to the default.

    Management → Customization → Global:
    The Home User License does not allow customizations of the enduser_messages->spx->password_no_spec_chars configuration. Continuing will reset this customization to the default.

    Management → Customization → Global:
    The Home User License does not allow customizations of the enduser_messages->spx->password_not_presented configuration. Continuing will reset this customization to the default.

    Management → Customization → Global:
    The Home User License does not allow customizations of the enduser_messages->spx->internal_error configuration. Continuing will reset this customization to the default.

    Management → Customization → Global:
    The Home User License does not allow customizations of the enduser_messages->spx->url_not_found configuration. Continuing will reset this customization to the default.

    :1021521
Reply
  • 0

    I just tried to generate a new license and appliy it, but i got this error when uploading to my sophos utm. 

    what is going on here?  i'm going to have to double check everything agian.

    then i clicked "okay" and i'm still seeing everything as "inactive"

    Management → Customization → Global:
    The Home User License does not allow customizations of the enduser_messages->spx->internal_error_sender configuration. Continuing will reset this customization to the default.

    Management → Customization → Global:
    The Home User License does not allow customizations of the enduser_messages->spx->password_not_long_enough configuration. Continuing will reset this customization to the default.

    Management → Customization → Global:
    The Home User License does not allow customizations of the enduser_messages->spx->password_no_spec_chars configuration. Continuing will reset this customization to the default.

    Management → Customization → Global:
    The Home User License does not allow customizations of the enduser_messages->spx->password_not_presented configuration. Continuing will reset this customization to the default.

    Management → Customization → Global:
    The Home User License does not allow customizations of the enduser_messages->spx->internal_error configuration. Continuing will reset this customization to the default.

    Management → Customization → Global:
    The Home User License does not allow customizations of the enduser_messages->spx->url_not_found configuration. Continuing will reset this customization to the default.

    :1021521
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