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email notifications

I'm new to this product. I'm running on an ubuntu 14.04 dekstop.

How do I get email notifications? I have tried to configure them to use my googlemail smtp account (smtp,gmail.com:465) but I get no emails. I also get no desktop notifications. All the options in "the Alerts Configuration" Gui page are ticked and set.

Is there any way to get alerts sent to my email address, or to the desktop, or even to a file?

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0 domgrigg over 9 years ago

Hi Pastim,

can you please try setting alerts/notifications using ./savconfig in /opt/sophos-av/bin rather than using the UI?

you can check existing savconfig settings with ./savconfig -v --all or ./savconfig -v --advanced on the command line

Here below is a link to the SAV for Linux config guide withthe relevant sections as well as some KBAs on the subject:

https://www.sophos.com/en-us/medialibrary/PDFs/documentation/savl_9_cgeng.pdf?la=en

14.2 Configuring command line alerts.
14.3 Configuring email alerts.

Please also see the following KBAs:

https://www.sophos.com/en-us/support/knowledgebase/118375.aspx

https://www.sophos.com/en-us/support/knowledgebase/118385.aspx

thanks,

Dominic

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0 domgrigg over 9 years ago

Hi Pastim,

can you please try setting alerts/notifications using ./savconfig in /opt/sophos-av/bin rather than using the UI?

you can check existing savconfig settings with ./savconfig -v --all or ./savconfig -v --advanced on the command line

Here below is a link to the SAV for Linux config guide withthe relevant sections as well as some KBAs on the subject:

https://www.sophos.com/en-us/medialibrary/PDFs/documentation/savl_9_cgeng.pdf?la=en

14.2 Configuring command line alerts.
14.3 Configuring email alerts.

Please also see the following KBAs:

https://www.sophos.com/en-us/support/knowledgebase/118375.aspx

https://www.sophos.com/en-us/support/knowledgebase/118385.aspx

thanks,

Dominic

:1020960
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