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email notifications

I'm new to this product.  I'm running on an ubuntu 14.04 dekstop.

How do I get email notifications?  I have tried to configure them to use my googlemail smtp account (smtp,gmail.com:465) but I get no emails.  I also get no desktop notifications.  All the options in "the Alerts Configuration" Gui page are ticked and set.

Is there any way to get alerts sent to my email address, or to the desktop, or even to a file?

:1020941


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Parents
  • Hi,

    Have a look at the /opt/sophos-av/log/smtp.log* files - errors sending mail should be logged there.  Gmail could be a problem - they apparently accept only SSL or STARTTLS on their smtp-servers and I couldn't find a way to configure Sophos to use encryption while sending the notifications.

    best regards

    Thomas

    :1020951
Reply
  • Hi,

    Have a look at the /opt/sophos-av/log/smtp.log* files - errors sending mail should be logged there.  Gmail could be a problem - they apparently accept only SSL or STARTTLS on their smtp-servers and I couldn't find a way to configure Sophos to use encryption while sending the notifications.

    best regards

    Thomas

    :1020951
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