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Failed to get free credentials

Trying to install the free sophos for linux and it is giving me

Fetching free update credentials.
Installation aborted.
Failed to get free credentials

I tried this on 3 different servers with the same results.  I even disabled the iptables firewall to make sure i was not blocking it.

:1021416


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  • Hello

    Please can you check your proxy settings, it cannot be set automatically on some Linux variations.

    SAV config has update proxy option, if you run

    savconfig --help

    you will find the options here.

    Please also ensure you can ping the address for the free credentials.

    Thanks

    :1021519
Reply
  • Hello

    Please can you check your proxy settings, it cannot be set automatically on some Linux variations.

    SAV config has update proxy option, if you run

    savconfig --help

    you will find the options here.

    Please also ensure you can ping the address for the free credentials.

    Thanks

    :1021519
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