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CPU usage by Sophos.

P patton

In a fairly new windows laptop, we had to install Sophos in our company laptop. This made the laptop extremely slow and hard to use. 

All of my coworkers have also been facing similar issues.

Sophos uses around 90-100% of the CPU. 

what should I do to reduce the CPU usage ?

Anything I have to look for ?



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  • 0

    Thank you for reaching out to our community forum.

    May we know if this only happens when you perform a certain task or use a certain application? or does this happen all the time after you boot up the device?

    Also, I suggest you perform basic troubleshooting by isolating each endpoint component and let us know if disabling any of the features makes any difference.

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
Reply
  • 0

    Thank you for reaching out to our community forum.

    May we know if this only happens when you perform a certain task or use a certain application? or does this happen all the time after you boot up the device?

    Also, I suggest you perform basic troubleshooting by isolating each endpoint component and let us know if disabling any of the features makes any difference.

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
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