Sophos Endpoint for Linux (Standalone) - USERNAME & PASSWORD Issue

I am trying to install Sophos Endpoint for Linux (Standalone). During the installation process, it asks me for my USERNAME and PASSWORD. When I use my Sophos ID email address as my USERNAME and my Sophos ID as my PASSWORD, Sophos is unable to update its virus definitions after installation because it says that I am using the wrong USERNAME and PASSWORD.

I searched the Internet for a solution and found a reference that my USERNAME and PASSWORD are apparently contained in the Licence or in a LIcense.pdf file. I never received such a file from Sophos.

Which USERNAME and PASSWORD should I input during installation in order to enable updates?

Thank-you

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