Unable to completely uninstall Sophos agent on MAC 12.6

We have a few Macs in our environment and the agent quit updating on all of them when 12+ was installed. I uninstalled the product using the following guide and it ran successfully:

https://support.sophos.com/support/s/article/KB-000035097?language=en_US 

I went to reinstall, and it says that the product is still installed. I then did every step in the following articles, with no success

https://support.sophos.com/support/s/article/KB-000035182?language=en_US

https://support.sophos.com/support/s/article/KB-000033340?language=en_US

https://support.sophos.com/support/s/article/KB-000035045?language=en_US

There aren't any system extensions and when I search for sophos nothing even populates. Please advise.



Added tags
[edited by: Gladys at 12:04 AM (GMT -7) on 4 Oct 2022]