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Hi Sophos Team! we are having issue with uploading files when DLP is enabled on endpoint security.

support.sophos.com/.../KB-000043946



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  • Could you let me know what version of Sophos Core Agent your devices are currently running? A fix for this issue is being rolled out with version 2022.1.1.3 of the Sophos Core Agent. 

    If you require access to this version sooner, I suggest reaching out to our Support team so that your site can be moved into an earlier release group.

    Update: Core Agent Version 2022.1.1.3 has been superseded by version 2022.2.1 and is no longer being released out to customer environments. This is due to a Wi-Fi issue that was found with this version.  The release dates for core agent 2022.2.1 are still in the planning stages. 

    If you have a need for version 2022.1.1.3, I suggest reaching out to our Support team so that your environment can be moved into the appropriate release group. 

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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  • Could you let me know what version of Sophos Core Agent your devices are currently running? A fix for this issue is being rolled out with version 2022.1.1.3 of the Sophos Core Agent. 

    If you require access to this version sooner, I suggest reaching out to our Support team so that your site can be moved into an earlier release group.

    Update: Core Agent Version 2022.1.1.3 has been superseded by version 2022.2.1 and is no longer being released out to customer environments. This is due to a Wi-Fi issue that was found with this version.  The release dates for core agent 2022.2.1 are still in the planning stages. 

    If you have a need for version 2022.1.1.3, I suggest reaching out to our Support team so that your environment can be moved into the appropriate release group. 

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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