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Remote deployment failure via NinjaRMM to Windows 10 desktop

Deploying Sophos via the script provided by Sophos (https://community.sophos.com/sophos-integrations/w/integrations/81/ninjarmm) and it seems to be working but 1 workstation is kicking a failure and generating logs. Log below. 

2022-06-21T12:48:00.8616470Z INFO : Running C:\\WINDOWS\\TEMP\\SophosSetup-386361459\\Setup.exe
2022-06-21T12:48:00.8616470Z INFO : Stage 1 command-line options:
2022-06-21T12:48:00.8616470Z INFO : ---
2022-06-21T12:48:00.8616470Z INFO : Quiet mode on: 1
2022-06-21T12:48:00.8616470Z INFO : Automatic Proxy detection disabled: 0
2022-06-21T12:48:00.8616470Z INFO : No feedback mode on: 0
2022-06-21T12:48:00.8616470Z INFO : Dump feedback enabled: 0
2022-06-21T12:48:00.8616470Z INFO : Bypass competitor removal: 0
2022-06-21T12:48:00.8616470Z INFO : Using CRT catalog file path: --
2022-06-21T12:48:00.8616470Z INFO : Only register endpoint with Central: 0
2022-06-21T12:48:00.8616470Z INFO : Log messages between endpoint and Central: 0
2022-06-21T12:48:00.8616470Z INFO : Log command-line passed to executables: 0
2022-06-21T12:48:00.8616470Z INFO : Using custom server that hosts the installer stage2 filename: --
2022-06-21T12:48:00.8616470Z INFO : Using cloud group: --
2022-06-21T12:48:00.8616470Z INFO : Overriding computer name: --
2022-06-21T12:48:00.8616470Z INFO : Overriding computer description: --
2022-06-21T12:48:00.8616470Z INFO : Overriding domain name: --
2022-06-21T12:48:00.8616470Z INFO : Language will be set to: --
2022-06-21T12:48:00.8616470Z INFO : Using message relays: --
2022-06-21T12:48:00.8616470Z INFO : Proxy address: --
2022-06-21T12:48:00.8616470Z INFO : Proxy user name: --
2022-06-21T12:48:00.8616470Z INFO : Using custom customer token: --
2022-06-21T12:48:00.8616470Z INFO : Using specified products: all
2022-06-21T12:48:00.8616470Z INFO : Using certificates from the program data folder: 0
2022-06-21T12:48:00.8616470Z INFO : Setting non-persistent image: 0
2022-06-21T12:48:00.8616470Z INFO : Setting gold image: 0
2022-06-21T12:48:00.8616470Z INFO : MCS registration timeout for golden image: --
2022-06-21T12:48:00.8616470Z INFO : Using custom customer ID: --
2022-06-21T12:48:00.8616470Z INFO : Using specified user ID: --
2022-06-21T12:48:00.8616470Z INFO : Using local install source: --
2022-06-21T12:48:00.8616470Z INFO : Invoked as part of SEC migration: 0
2022-06-21T12:48:00.8616470Z INFO : ---
2022-06-21T12:48:00.8616470Z INFO : Detected architecture: 2
2022-06-21T12:48:00.8616470Z INFO : Using x86 program files for stage 2
2022-06-21T12:48:00.8616470Z INFO : Target path: C:\\Program Files (x86)\\Sophos\\CloudInstaller
2022-06-21T12:48:00.8772711Z INFO : About to delete: C:\\Program Files (x86)\\Sophos\\CloudInstaller
2022-06-21T12:48:00.8772711Z INFO : Folder not present, nothing to delete
2022-06-21T12:48:00.8772711Z INFO : Running on x64, requesting x86 Stage2
2022-06-21T12:48:00.8772711Z INFO : Sending HTTP 'POST' request to: api/download/stage2-details/54368370-7697-4ace-81bb-823013f56993
2022-06-21T12:48:00.8772711Z INFO : Did not discover an URL for a PAC file
2022-06-21T12:48:00.8772711Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2022-06-21T12:48:00.8772711Z INFO : Set security protocol: 00000800
2022-06-21T12:48:00.8772711Z INFO : Opening connection to dzr-api-amzn-us-west-2-fa88.api-upe.p.hmr.sophos.com
2022-06-21T12:48:00.8772711Z INFO : Request content size: 31
2022-06-21T12:48:01.2053743Z INFO : Sending request
2022-06-21T12:48:01.2053743Z INFO : Request sent
2022-06-21T12:48:01.2991740Z INFO : Sending request
2022-06-21T12:48:01.2991740Z INFO : Request sent
2022-06-21T12:48:01.2991740Z INFO : Response status code: 200
2022-06-21T12:48:01.2991740Z INFO : Response data size: 175
2022-06-21T12:48:01.2991740Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2022-06-21T12:48:01.2991740Z INFO : Parsing message received for Stage 2 filename: '{"mcs_server":"mcs2-cloudstation-us-west-2.prod.hydra.sophos.com","stage2_filename":"stage2-1.15.63.0-38c36c7059d0574f25588ef6571438fccedc0269d8f0ccba5b3ea9761d2f0689.tar.gz"}'
2022-06-21T12:48:01.3147424Z INFO : Sending HTTP 'GET' request to: full/central/windows/business/installer/stage2-1.15.63.0-38c36c7059d0574f25588ef6571438fccedc0269d8f0ccba5b3ea9761d2f0689.tar.gz
2022-06-21T12:48:01.3147424Z INFO : Did not discover an URL for a PAC file
2022-06-21T12:48:01.3147424Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2022-06-21T12:48:01.3147424Z INFO : Set security protocol: 00000800
2022-06-21T12:48:01.3147424Z INFO : Opening connection to downloads.sophos.com
2022-06-21T12:48:01.3147424Z INFO : Request content size: 0
2022-06-21T12:48:01.4241452Z INFO : Sending request
2022-06-21T12:48:01.4241452Z INFO : Request sent
2022-06-21T12:48:01.7053365Z INFO : Response status code: 200
2022-06-21T12:48:01.7053365Z INFO : Response data size: 3191170
2022-06-21T12:48:01.7053365Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2022-06-21T12:48:01.7053365Z INFO : Extracting files:
2022-06-21T12:48:01.7053365Z INFO : integrity.dat
2022-06-21T12:48:01.7053365Z INFO : manifest.dat
2022-06-21T12:48:02.0022391Z INFO : scf.dat
2022-06-21T12:48:02.0022391Z INFO : SDDS3.dll
2022-06-21T12:48:02.1584258Z INFO : sof.dat
2022-06-21T12:48:02.1740499Z INFO : SophosSetup_Stage2.exe
2022-06-21T12:48:02.6271436Z INFO : su-setup32.exe
2022-06-21T12:48:03.2677190Z INFO : su-setup64.exe
2022-06-21T12:48:03.4083330Z INFO : SUL.dll
2022-06-21T12:48:03.5020892Z INFO : Management Certs/sophosca1.crl
2022-06-21T12:48:03.5177008Z INFO : Management Certs/sophosca1.crt
2022-06-21T12:48:03.5645715Z INFO : Management Certs/sophosca2.crl
2022-06-21T12:48:04.1426558Z INFO : Management Certs/sophosca2.crt
2022-06-21T12:48:04.1582776Z INFO : Management Certs/sophosca3.crl
2022-06-21T12:48:04.1582776Z INFO : Management Certs/sophosca3.crt
2022-06-21T12:48:04.1582776Z INFO : Management Certs/sophosca4.crl
2022-06-21T12:48:04.1582776Z INFO : Management Certs/sophosca4.crt
2022-06-21T12:48:04.1739019Z INFO : ManifestCerts/rootca.crl
2022-06-21T12:48:04.1739019Z INFO : ManifestCerts/rootca.crt
2022-06-21T12:48:04.1739019Z INFO : ManifestCerts/rootca384.crl
2022-06-21T12:48:04.2676781Z INFO : ManifestCerts/rootca384.crt
2022-06-21T12:48:04.2832730Z INFO : Checking manifest:C:\\Program Files (x86)\\Sophos\\CloudInstaller\\extract_cache\\manifest.dat
2022-06-21T12:48:04.3613960Z INFO : Running setup.
2022-06-21T12:48:05.6112948Z INFO : Stage 2 command-line options:
2022-06-21T12:48:05.6112948Z INFO : ---
2022-06-21T12:48:05.6112948Z INFO : Parent PID: 9080
2022-06-21T12:48:05.6112948Z INFO : Server: mcs2-cloudstation-us-west-2.prod.hydra.sophos.com
2022-06-21T12:48:05.6112948Z INFO : Message relays: --
2022-06-21T12:48:05.6112948Z INFO : Suppressing feedback: 0
2022-06-21T12:48:05.6112948Z INFO : Dump feedback to disk: 0
2022-06-21T12:48:05.6112948Z INFO : Setting non-persistent image: 0
2022-06-21T12:48:05.6112948Z INFO : Setting gold image: 0
2022-06-21T12:48:05.6112948Z INFO : MCS registration timeout for golden image: --
2022-06-21T12:48:05.6112948Z INFO : Register only: 0
2022-06-21T12:48:05.6112948Z INFO : Trail logging: 0
2022-06-21T12:48:05.6112948Z INFO : Command-line logging: 0
2022-06-21T12:48:05.6112948Z INFO : Bypassing competitor removal: 0
2022-06-21T12:48:05.6112948Z INFO : CRT catalog: --
2022-06-21T12:48:05.6112948Z INFO : Language: --
2022-06-21T12:48:05.6112948Z INFO : Log files: C:\\ProgramData\\Sophos\\CloudInstaller\\Logs\\SophosCloudInstaller_20220621_124800.log
2022-06-21T12:48:05.6112948Z INFO : Group: --
2022-06-21T12:48:05.6112948Z INFO : Quiet: 1
2022-06-21T12:48:05.6112948Z INFO : Virtual appliance: 0
2022-06-21T12:48:05.6112948Z INFO : Proxy address: --
2022-06-21T12:48:05.6112948Z INFO : Proxy user: --
2022-06-21T12:48:05.6112948Z INFO : Overriding computer name: --
2022-06-21T12:48:05.6112948Z INFO : Overriding computer description: --
2022-06-21T12:48:05.6112948Z INFO : Overriding domain: --
2022-06-21T12:48:05.6112948Z INFO : Disable proxy detection: 0
2022-06-21T12:48:05.6112948Z INFO : Customer Token Specified: 54368370-7697-4ace-81bb-823013f56993
2022-06-21T12:48:05.6112948Z INFO : Products: all
2022-06-21T12:48:05.6112948Z INFO : Pipe write handle: 1820
2022-06-21T12:48:05.6269186Z INFO : MCS Certificates Folder: 0
2022-06-21T12:48:05.6269186Z INFO : MCS Customer Id: --
2022-06-21T12:48:05.6269186Z INFO : User Id: --
2022-06-21T12:48:05.6269186Z INFO : Local install source: --
2022-06-21T12:48:05.6269186Z INFO : Partner Id: 0313e82f-2cb1-a4e1-3bf9-1bff8d2927b3
2022-06-21T12:48:05.6269186Z INFO : Customer Estate Id: --
2022-06-21T12:48:05.6269186Z INFO : Invoked as part of SEC migration: 0
2022-06-21T12:48:05.6269186Z INFO : ---
2022-06-21T12:48:05.6269186Z INFO : User name: SYSTEM
2022-06-21T12:48:05.6269186Z INFO : GetUserNameEx/NameDnsDomain: The user name is not available in the specified format. Assuming non-Domain computer.
2022-06-21T12:48:05.6269186Z INFO : User profile loaded
2022-06-21T12:48:05.6269186Z INFO : Model::server value changed to: mcs2-cloudstation-us-west-2.prod.hydra.sophos.com
2022-06-21T12:48:05.6269186Z INFO : Model::messageRelays value changed to be size: 0
2022-06-21T12:48:05.6269186Z INFO : Model::group value changed to: 
2022-06-21T12:48:05.6269186Z INFO : Model::parentPid value changed to: 9080
2022-06-21T12:48:05.6269186Z INFO : Model::products changed to: all
2022-06-21T12:48:05.6269186Z INFO : Model::customer token value changed to: 54368370-7697-4ace-81bb-823013f56993
2022-06-21T12:48:05.6269186Z INFO : MCS Crts: C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca1.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca2.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca3.crt,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca4.crt
2022-06-21T12:48:05.6269186Z INFO : MCS CRLs: C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca1.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca2.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca3.crl,C:\\Program Files (x86)\\Sophos\\CloudInstaller\\Management Certs\\sophosca4.crl
2022-06-21T12:48:05.6269186Z INFO : Sophos Endpoint Defense is not installed
2022-06-21T12:48:05.6269186Z INFO : Not tamper-protected by SED
2022-06-21T12:48:05.6269186Z INFO : detectedMsiInstalledMcs.installed: 0
2022-06-21T12:48:05.6269186Z INFO : Not migrating from SEC endpoint.
2022-06-21T12:48:05.6269186Z INFO : Running System Property Check: VerifyTrust ...
2022-06-21T12:48:05.6737911Z INFO : System Property Check: VerifyTrust - PASSED
2022-06-21T12:48:05.6737911Z INFO : Running System Property Check: HostnameLength ...
2022-06-21T12:48:05.6737911Z INFO : Initialized Winsock subsystem
2022-06-21T12:48:05.6737911Z INFO : Valid hostname length
2022-06-21T12:48:05.6737911Z INFO : System Property Check: HostnameLength - PASSED
2022-06-21T12:48:05.6737911Z INFO : Running System Property Check: GroupNameLength ...
2022-06-21T12:48:05.6737911Z INFO : System Property Check: GroupNameLength - PASSED
2022-06-21T12:48:05.6737911Z INFO : Running System Property Check: IsAdministrator ...
2022-06-21T12:48:05.6737911Z INFO : System Property Check: IsAdministrator - PASSED
2022-06-21T12:48:05.6737911Z INFO : Running System Property Check: JunctionPointsCheck ...
2022-06-21T12:48:05.8300288Z INFO : Scanned 194 Sophos paths for junction points
2022-06-21T12:48:05.8456520Z INFO : System Property Check: JunctionPointsCheck - PASSED
2022-06-21T12:48:05.8456520Z INFO : Running System Property Check: PendingReboots ...
2022-06-21T12:48:05.8456520Z INFO : Found pending file rename operations in the registry
2022-06-21T12:48:05.8456520Z WARNING : System Property Check: PendingReboots recommended - FAILED
2022-06-21T12:48:05.8456520Z INFO : Running System Property Check: PrimaryDriveSpace ...
2022-06-21T12:48:05.8456520Z INFO : Enough space: 728507 Mb
2022-06-21T12:48:05.8456520Z INFO : System Property Check: PrimaryDriveSpace - PASSED
2022-06-21T12:48:05.8456520Z INFO : Running System Property Check: MsXml ...
2022-06-21T12:48:05.8456520Z INFO : System Property Check: MsXml - PASSED
2022-06-21T12:48:05.8456520Z INFO : Running System Property Check: NotFirewall ...
2022-06-21T12:48:05.8456520Z INFO : System Property Check: NotFirewall - PASSED
2022-06-21T12:48:05.8456520Z INFO : Running System Property Check: NotHitmanProAlertIncompatible ...
2022-06-21T12:48:05.8456520Z INFO : No HitmanPro.Alert Installed
2022-06-21T12:48:05.8456520Z INFO : System Property Check: NotHitmanProAlertIncompatible - PASSED
2022-06-21T12:48:05.8456520Z INFO : Running System Property Check: NotInvincea ...
2022-06-21T12:48:05.8456520Z ERROR : System Property Check: NotInvincea - FAILED
2022-06-21T12:48:05.8456520Z INFO : Running System Property Check: NotMessageRelay ...
2022-06-21T12:48:05.8456520Z INFO : RMS is not installed on the endpoint
2022-06-21T12:48:05.8456520Z INFO : System Property Check: NotMessageRelay - PASSED
2022-06-21T12:48:05.8456520Z INFO : Running System Property Check: NotNac ...
2022-06-21T12:48:05.8456520Z INFO : System Property Check: NotNac - PASSED
2022-06-21T12:48:05.8456520Z INFO : Running System Property Check: NotPatch ...
2022-06-21T12:48:05.8456520Z INFO : System Property Check: NotPatch - PASSED
2022-06-21T12:48:05.8456520Z INFO : Running System Property Check: NotPureMessageDomino ...
2022-06-21T12:48:05.8456520Z INFO : System Property Check: NotPureMessageDomino - PASSED
2022-06-21T12:48:05.8456520Z INFO : Running System Property Check: NotPureMessageExchangeWithAntiSpam ...
2022-06-21T12:48:05.8456520Z INFO : System Property Check: NotPureMessageExchangeWithAntiSpam - PASSED
2022-06-21T12:48:05.8456520Z INFO : Running System Property Check: NotSharePoint ...
2022-06-21T12:48:05.8456520Z INFO : System Property Check: NotSharePoint - PASSED
2022-06-21T12:48:05.8456520Z INFO : Running System Property Check: NotSecServer ...
2022-06-21T12:48:05.8456520Z INFO : System Property Check: NotSecServer - PASSED
2022-06-21T12:48:05.8456520Z INFO : Running System Property Check: NotSum ...
2022-06-21T12:48:05.8456520Z INFO : System Property Check: NotSum - PASSED
2022-06-21T12:48:05.8456520Z INFO : Running System Property Check: NotBlockedByTamperProtection ...
2022-06-21T12:48:05.8456520Z INFO : Not tamper protected
2022-06-21T12:48:05.8612765Z INFO : System Property Check: NotBlockedByTamperProtection - PASSED
2022-06-21T12:48:05.8612765Z INFO : Running System Property Check: RAMSize ...
2022-06-21T12:48:05.8612765Z INFO : System Property Check: RAMSize - PASSED
2022-06-21T12:48:05.8612765Z INFO : Running System Property Check: CpuCoreCount ...
2022-06-21T12:48:05.8612765Z INFO : Logical processor core count: 4
2022-06-21T12:48:05.8612765Z INFO : System Property Check: CpuCoreCount - PASSED
2022-06-21T12:48:05.8612765Z INFO : Running System Property Check: SupportedArchitecture ...
2022-06-21T12:48:05.8612765Z INFO : Running on x64
2022-06-21T12:48:05.8612765Z INFO : System Property Check: SupportedArchitecture - PASSED
2022-06-21T12:48:05.8612765Z INFO : Running System Property Check: SupportedOS ...
2022-06-21T12:48:05.8612765Z INFO : Running on workstation.
2022-06-21T12:48:05.8612765Z INFO : System Property Check: SupportedOS - PASSED
2022-06-21T12:48:05.8612765Z INFO : Running System Property Check: SupportedPatches ...
2022-06-21T12:48:05.8612765Z INFO : System Property Check: SupportedPatches - PASSED
2022-06-21T12:48:05.8612765Z INFO : Running System Property Check: DotNetFramework ...
2022-06-21T12:48:05.8612765Z INFO : Supported .NET version is present
2022-06-21T12:48:05.8612765Z INFO : System Property Check: DotNetFramework - PASSED
2022-06-21T12:48:05.8612765Z INFO : Running System Property Check: ValidTempDirectory ...
2022-06-21T12:48:05.8612765Z INFO : Temp folder exists.
2022-06-21T12:48:05.8612765Z INFO : System Property Check: ValidTempDirectory - PASSED
2022-06-21T12:48:05.8612765Z INFO : Running System Property Check: ValidLocalInstallSourceDirectory ...
2022-06-21T12:48:05.8612765Z INFO : No local install source folder to validate.
2022-06-21T12:48:05.8612765Z INFO : System Property Check: ValidLocalInstallSourceDirectory - PASSED
2022-06-21T12:48:05.8612765Z INFO : Running System Property Check: ValidServer ...
2022-06-21T12:48:05.8612765Z INFO : System Property Check: ValidServer - PASSED
2022-06-21T12:48:05.8612765Z INFO : Running System Property Check: ValidDeploymentInfo ...
2022-06-21T12:48:05.8612765Z INFO : Current Time: 2022-06-21T12:48:05.861000
2022-06-21T12:48:05.8612765Z INFO : This computer is part of the workgroup: WORKGROUP
2022-06-21T12:48:05.8612765Z INFO : Domain Name: WORKGROUP
2022-06-21T12:48:05.8612765Z INFO : Computer Name: Jesse-JesseD
2022-06-21T12:48:05.8612765Z INFO : Computer Description is not available. 
2022-06-21T12:48:05.8612765Z INFO : Operating system friendly name: Windows 10 Pro 
2022-06-21T12:48:05.8612765Z INFO : Operating system for status: WIN10
2022-06-21T12:48:05.8612765Z INFO : ProductType: 48
2022-06-21T12:48:05.8612765Z INFO : Session user: \\
2022-06-21T12:48:05.8612765Z INFO : Not sending last logged on user. Session user different from running user: WORKGROUP\\JESSE-JESSED$
2022-06-21T12:48:05.8612765Z INFO : Fully Qualified Domain Name: Jesse-JesseD
2022-06-21T12:48:05.8612765Z INFO : Processor architecture: x64
2022-06-21T12:48:05.8612765Z INFO : OS Major Version: 10 and OS Minor Version: 0
2022-06-21T12:48:05.8612765Z INFO : Friendly OS Name: WIN10
2022-06-21T12:48:05.8612765Z INFO : Is server?: 0
2022-06-21T12:48:05.8612765Z INFO : Sending HTTP 'POST' request to: sophos/management/ep/install/deployment-info/3
2022-06-21T12:48:05.8769007Z INFO : Did not discover an URL for a PAC file
2022-06-21T12:48:05.8769007Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2022-06-21T12:48:05.8769007Z INFO : Set security protocol: 00000800
2022-06-21T12:48:05.8769007Z INFO : Opening connection to mcs2-cloudstation-us-west-2.prod.hydra.sophos.com
2022-06-21T12:48:05.8769007Z INFO : Sending request for connection confirmation through potential proxy
2022-06-21T12:48:05.8769007Z INFO : Request content size: 0
2022-06-21T12:48:06.1737710Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-06-21T12:48:06.1737710Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-06-21T12:48:06.1737710Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-06-21T12:48:06.1737710Z INFO : Certificate check succeeded
2022-06-21T12:48:06.1737710Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-06-21T12:48:06.2674963Z INFO : Response status code: 200
2022-06-21T12:48:06.2674963Z INFO : Response data size: 168
2022-06-21T12:48:06.2674963Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2022-06-21T12:48:06.2674963Z INFO : Request content size: 1180
2022-06-21T12:48:06.2674963Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-06-21T12:48:06.2674963Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-06-21T12:48:06.2674963Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-06-21T12:48:06.2674963Z INFO : Certificate check succeeded
2022-06-21T12:48:06.2674963Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-06-21T12:48:06.3612392Z INFO : ValidateFileCertificateCheck: Validate certificate against file on WINHTTP_CALLBACK_STATUS_SENDING_REQUEST
2022-06-21T12:48:06.3612392Z INFO : Subject certificate failed validation against root CA: SophosCA1
2022-06-21T12:48:06.3612392Z INFO : Subject certificate failed validation against root CA: SophosCA2
2022-06-21T12:48:06.3612392Z INFO : Certificate check succeeded
2022-06-21T12:48:06.3612392Z INFO : ValidateFileCertificateCheck: Ignore WINHTTP_CALLBACK_STATUS_REQUEST_SENT
2022-06-21T12:48:06.3612392Z INFO : Response status code: 200
2022-06-21T12:48:06.3612392Z INFO : Response data size: 275
2022-06-21T12:48:06.3612392Z INFO : Parsing message received for deployment token: {"registrationToken":"5efe4b3c092573a33aab7ea6dd6745e98c0905f53f78f4bff47ccab621ac589b","dciFileName":"185e75106d03ef677ff9c8a7a5e0a1b3","products":[{"product":"DEVICE_ENCRYPTION","supported":true,"reasons":[]},{"product":"INTERCEPT_ADVANCED","supported":true,"reasons":[]}]}
2022-06-21T12:48:06.3612392Z INFO : Model::token value changed to: 5efe4b3c092573a33aab7ea6dd6745e98c0905f53f78f4bff47ccab621ac589b
2022-06-21T12:48:06.3612392Z INFO : Licenses available: DEVICE_ENCRYPTION INTERCEPT_ADVANCED 
2022-06-21T12:48:06.3612392Z INFO : Running System Property Check: InstallationInProgress ...
2022-06-21T12:48:06.3612392Z INFO : System Property Check: InstallationInProgress - PASSED
2022-06-21T12:48:06.3612392Z INFO : Running System Property Check: SafeGuardEncryption ...
2022-06-21T12:48:06.3612392Z INFO : Entered installedProductCode, upgradeCode={BA2F47D3-1C17-40E7-8DE7-1CD733442B6C}
2022-06-21T12:48:06.3612392Z INFO : Product is not installed
2022-06-21T12:48:06.3612392Z INFO : licensesContainFeature(DEVICE_ENCRYPTION): true
2022-06-21T12:48:06.3612392Z INFO : System Property Check: SafeGuardEncryption - PASSED
2022-06-21T12:48:06.3612392Z WARNING : System Check : Sophos recommends that you restart the computer before installation.
2022-06-21T12:48:06.3612392Z ERROR : System Check : This installer is not compatible with Invincea.
2022-06-21T12:48:06.3768635Z INFO : Data folder: C:\\ProgramData\\Sophos\\AutoUpdate\\data
2022-06-21T12:48:06.4081113Z INFO : Sending HTTP 'PUT' request to: prod/2022-06-21T12:48:06Z-2022-06-21T12:48:06Z-a15fae18-2a66-599e-846a-d3a5ba89629c.json
2022-06-21T12:48:06.4081113Z INFO : Did not discover an URL for a PAC file
2022-06-21T12:48:06.4081113Z INFO : Attempting to connect using proxy '' of type 'Empty Proxy'.
2022-06-21T12:48:06.4081113Z INFO : Set security protocol: 00000800
2022-06-21T12:48:06.4081113Z INFO : Opening connection to t1.sophosupd.com
2022-06-21T12:48:06.4081113Z INFO : Request content size: 1665
2022-06-21T12:48:06.5018730Z INFO : Sending request
2022-06-21T12:48:06.5018730Z INFO : Request sent
2022-06-21T12:48:06.8455824Z INFO : Sending request
2022-06-21T12:48:06.8455824Z INFO : Request sent
2022-06-21T12:48:06.8455824Z INFO : Response status code: 200
2022-06-21T12:48:06.8455824Z INFO : Response data size: 0
2022-06-21T12:48:06.8455824Z INFO : trySendRequestThroughPotentialProxy returning response with status code: 200
2022-06-21T12:48:06.8455824Z INFO : Telemetry Response: 
2022-06-21T12:48:06.8455824Z INFO : Install result: PrecheckFailed
2022-06-21T12:48:06.8455824Z INFO : User profile unloaded
2022-06-21T12:48:06.8612362Z INFO : Cleaning up extracted files
2022-06-21T12:48:06.8612362Z ERROR : Exception: Setup program failed with code: 1

Secondary question, regarding formatting for parameters. If a client is listed in the portal with special characters (ie a period, comma, apostrophe) does that need to be represented in the parameter? For example, Company's Alpha Bravo Co. does the parameter need to be Company'sAlphaBravoCo. or CompanysAlphaBravoCo or does it not matter? Thanks!



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  • This is the issue:
    2022-06-21T12:48:06.3612392Z ERROR : System Check : This installer is not compatible with Invincea.

    Do you have an Invincea product installed or did you?  

    If you run Process Monitor when running the install, it would likely reveal an upgrade code for it being found in the registry.