Cryptoguard bloqueando aplicação que o cliente já utilizava. Aplicação de confiança, mesmo marcando como confirmado e como resolvido o mesmo continua impedindo a aplicação.
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Cryptoguard bloqueando aplicação que o cliente já utilizava. Aplicação de confiança, mesmo marcando como confirmado e como resolvido o mesmo continua impedindo a aplicação.
Hi Marcelo,
Thanks for reaching out to the Sophos Community Forum.
Do you know if the affected device has been rebooted after the exclusion was added? Once a cryptoguard detection is raised on an application, it will be cached until the device reboots.
If you continue to see the program being blocked, I recommend checking if there is a unique Thumbprint associated with each new detection. The following article provides great insight into these detections and how to address them.
- Why am I seeing a Lockdown exploit detected on my application?
Hi Marcelo,
Thanks for reaching out to the Sophos Community Forum.
Do you know if the affected device has been rebooted after the exclusion was added? Once a cryptoguard detection is raised on an application, it will be cached until the device reboots.
If you continue to see the program being blocked, I recommend checking if there is a unique Thumbprint associated with each new detection. The following article provides great insight into these detections and how to address them.
- Why am I seeing a Lockdown exploit detected on my application?