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Sophos Intercept X Advanced For Server - Update Fail

minn

I found the update failed error in week at server 2019 and server 2012 R2. I tried at least 2 times to restart these servers. But, the error is still. In the Events - it shown "sophos autoupdate XG failed to install". 

Status - Update Failed . Please contact IT. 

Events - Sophos AutoUpdate XG Failed to install. 



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  • 0 in reply to Andre Soares

    If this is SAU updating SAU, then the Sophos AutoUpdate install log will be in \windows\temp\

    If this is from a fresh install running the Central installer the logs for AutoUpdate will be under %temp%\

    Can you attach them to this post?  The SAU component is still MSI based so the SAU log contents will look like a MSI log.

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