Outlook progressbar for copied attachments

Question

Hello @all, 
 since the architecture change anounced in KB00043550 ( https://support.sophos.com/support/s/article/KB-000043550?language=en_US ) we have at most clients the behaviour, that i see a neverending progressbar from Outlook if i copy a file (from a network drive) via STRG+C / STRG+V in a new Outlook mail als attachement. 
 Progressbar shows like this: 
 
 if i hit he cancel button ("Abbrechen"), the attchement shows normaly in my new mail. 
 Has anyone else this behaviour and knows, perhaps, a solution for this? 
 
 Greetings 
 Marco

Spheron · Accepted Answer

Hello @all, 
 i have response from Sophos support: Problem is a known issue and will be fixed in the next release. 
 
 As workaround you have to options: 
 1) As Qoosh describes, you can deactivate the "Remote Files" Scanning under "Enable real-time scanning" in Central 
 2) You can set a folder exclusion in threat protection policy in the Central for 
 \<SERVER>\PIPE\ 
 as example: \FileServer001\PIPE\ 
 I used the second option and this worked for me. So, we have to wait for a updated relase which is fixing this bug. 
 
 Greetings Marco

Outlook progressbar for copied attachments

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