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Next Gen Architecture Rollout

According to this post and comments made in it, these rollouts should be complete and devices should be updated fully to the new architecture, however my entire fleet still hasn't updated.  The new agent seems to be rolled out but devices still have the Sophos Anti-Virus component.  Can we get a status update on this or a method to force it.  I get tired of having to continually monitor if these changes have rolled out for months on end.

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  • Ah, OK, I know that the client needs a couple of "Update now" after the reboot to switch from SDDS2 to using SDDS3 and remove the orphaned components, in this case SAV. 

    It also can take a long time to download if under global settings in Central you have the default bandwidth set.

    I suspect if you open C:\programdata\sophos\autoupdate\logs\sophsupdate.log. 

    2022-03-25T14:59:16.484Z [24064:17692] I Performing standard update using SDDS3
    2022-03-25T14:59:16.485Z [24064:17692] I Limiting bandwidth to 256 Kbps

    Did it take a long time to download all the files over SDDS3?  The timestamps of the lines should give it away.

  • Yes, it looks like it took a good while to download and we are set to the default bandwidth usage.

    Thanks for all the help and insight.

  • Great. Might be worth increasing the default :) Thanks.