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How to quit on Mac OS

Hello,

I have the problem that one of our consultants is using a Mac Book with MacOS Catalina 10.15.3 and for troubleshooting purposes must / wants to quit Intercept X Advanced.
If he now clicks on "Quit", the Sophos Agent will restart itself. Even if tamper protection is disabled.

He is using:

  • Sophos Central Intercept X Advanced
  • Product version : 9.9.6
  • Engine version : 3.77.1
  • Virus data version : 5.73
  • User interface version : 2.07.377
  • Platform : Darwin/AMD64
  • Released : 03 March 2020

We're currently running the SDU, if you need specific log files please let me know.



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Parents
  • Hi  

    Were you looking into ways to completely disable Sophos? You can uncheck all of the features within the Endpoint UI.

    Or to just remove Intercept X you can unassign this software from the Endpoint if you have Sophos Central.

    Otherwise Sophos Endpoint can be uninstalled from the Mac while doing the said troubleshooting process.

Reply
  • Hi  

    Were you looking into ways to completely disable Sophos? You can uncheck all of the features within the Endpoint UI.

    Or to just remove Intercept X you can unassign this software from the Endpoint if you have Sophos Central.

    Otherwise Sophos Endpoint can be uninstalled from the Mac while doing the said troubleshooting process.

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