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Intercept X - Stop Automatic Updates

Will Janes

Please can you confirm if there is any way we can stop automatic updates happening when it comes to the Intercept X software. We are using Sophos AV and Exploit prevention, it just seems to compete an update then most of the time, all machines need a reboot. 

Some of the machines we are running this on, can not be interrupted unless there is a maintenance window. Does anyone have any ideas on how we can stop the automatic updates? 

Thanks, 

Will Janes. 



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  • +1

    Hi Will,

     

    As you have Sophos AV and Exploit Prevention meaning it would be managed from Enterprise Console. You can use the "Previous Recommended" subscription in your updating policy and apply it on the group of systems where you do not want to install AV or Intercept-X updates.

     

    If it is Sophos Central, we do have controlled updates option available which will stop the AV and Intercept-X product updates.

     

    I can understand that for Enterprise Console it is bit odd but using a Previous Recommended subscription is the only option to stop the updates. 

     

    DM me if you have any questions.

     

    Regards,

    JR

  • 0 in reply to Jainidhya

    Thanks JR. 

    We have it set to a fixed version, do you know if it will only update the AV to this fixed version, or will it update all features  Do you know if there is a way to say what features to install with an update? 

    Thanks in advance. 

    WJ.  

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