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Configuration Profile for Proxy Configuration

mscottblake

When you install the 10.0.2 EAP on a macOS 11 Big Sur computer, you are presented with a dialog requesting access for SophosWebNetworkExtension to create a proxy configuration. Is there a way to eliminate this dialog with a configuration profile from an MDM?

Proxy Configuration dialog

  • 0 in reply to David Lancaster

    Hi David, sorry for the delay in the reply. I know the issue was related to Sophos as once I have uninstalled it Zscaler is working fine. Zscaler is not using kernel extensions as I didn't have to allow it in the Security and Privacy. In fact, no other application at my end required this access. Once the application was uninstalled, I have installed 10.0.1 again and tested the functionality. All was fine with the exception of the engines that were not working on Big Sur. Then I have added the device to my EAP and updated to 10.0.2 and this time all worked fine.

    It is difficult to say what exactly was happening but when I was looking through the Zscaler Client App I could see that the tunnel used by Zscaler was not coming up hence both ZIA and ZPA were not working.

    Since then, I have few devices that have updated to 10.0.2 and they seem to be working fine so the issue might be specific to my test device setup/. I will continue to monitor the behaviour and will report here if I pick up anything else out of the ordinary.

    Regards,

  • 0 in reply to mscottblake

    May someone please provide an xml version or a hint for Profile Editors of the settings for those of us who don´t use JAMF?
    I tried to set up a configuration profile (with iMazing Profile Editor or Mac Server Profilemanager) using the given information. But it results in " Profile installation failed. The VPN Service payload could not be installed. The VPN service could not be created." The profile seems to try setting up something else... Slight smile Thanks in advance!

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