Related
Recommended
DarrenTeagles

Firstly we should point out that we do not support Beta variants of macOS.

We do understand that, like us, you might need to run beta versions of software for testing purposes hence this community post!

At the present time, the 13.1 Beta has introduced a new issue that breaks our software and leaves a device with no protection and no easy workaround. We have a fix, and the team are working on testing and releasing it, but we wanted to let you all know as we can see that some customers are running with 13.1 already.

We do not know when Apple will release macOS13.1 but history shows that it is typically at the beginning of December, we are targeting a release ahead of that but right now we can’t guarantee that Apple won’t release sooner or introduce other issues in later beta versions. 

In this instance, the device will have a red health status reported to the Central Admin and the end user but there are no workarounds to address it at this stage. The issue is observed after rebooting for the 2nd time after upgrading to 13.1.

As we find out more we will update this channel but please do keep an eye on the Ventura KBA as well: https://support.sophos.com/support/s/article/KB-000044555?language=en_US&c__displayLanguage=en_US  

Update:

Apple has now acknowledged the Full Disk Access issue in both Ventura 13.0 and Ventura 13.1 release notes, no timeline on a fix though

https://developer.apple.com/documentation/macos-release-notes/macos-13-release-notes 

https://developer.apple.com/documentation/macos-release-notes/macos-13_1-release-notes

Parents

  • Ran into multiple situations w/macOS - on 13.01, no upgrade of Sophos would work - was stuck on the 10.4.1, had to remove several times all with failures but when I tried to just reinstall again (when I noticed it was removed from the console), it now shows loaded again & green with version 10.4.1a1.    On my second mac - I have v13.1 beta - this was even worse, I could not remove at all, ran advanced script but when I tried to install new again, fails immediately, attempted to download remove tool - that too errors - now stuck with no way to install.    I am hoping this is a known issue of 13.1 and will be fixed soon.

Comment

  • Ran into multiple situations w/macOS - on 13.01, no upgrade of Sophos would work - was stuck on the 10.4.1, had to remove several times all with failures but when I tried to just reinstall again (when I noticed it was removed from the console), it now shows loaded again & green with version 10.4.1a1.    On my second mac - I have v13.1 beta - this was even worse, I could not remove at all, ran advanced script but when I tried to install new again, fails immediately, attempted to download remove tool - that too errors - now stuck with no way to install.    I am hoping this is a known issue of 13.1 and will be fixed soon.

Children
Unfiltered HTML