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On-Access scanning is disabled in Sophos Home Edition version 9.4.0

I have just installed Sophos Home Edition version 9.4.0 on my Mac which is running version 10.10.5. And I find that the "On-access scanning is disabled".  When I try to start it via the sophos preferences, it will not let me actually start the on-access scanning.  It says, in preferences, "The on-access scanner is off" and beside it it says "Starting..." in a grayed-out box, which I cannot change. 

Any ideas?

Thanks in advance.



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