Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 1 reply
  • Subscribers 8 subscribers
  • Views 9665 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

free sophos AV 'hangs' while running, scans same files over and over......

JohnSnyder

Hello, I've downloaded and run the free version of Sophos anti virus a couple of times now and I keep running into the same problem.....at some point the scan appears to 'hang' and scan the same files over and over. The progress bar doesnt move. I also noticed that msmpeng.exe appears to be accessing the hard drive along with sophos tool during the scan which I find curious as I have turned off windows defender. I have no other apps running and I've disabled avast and malwarebytes during the scan. Never used to have this problem. Any ideas what's going on? Thanks in advance for any advice



This thread was automatically locked due to age.
Parents
  • 0
    I seem to be having the same problem. Sophos has been running for nearly three hours now. The files remaining # is declining, but as John indicated, it seems to be slowing down at the same set of files over and over again. Is there an email address I can send the log files to?
Reply
  • 0
    I seem to be having the same problem. Sophos has been running for nearly three hours now. The files remaining # is declining, but as John indicated, it seems to be slowing down at the same set of files over and over again. Is there an email address I can send the log files to?
Children
No Data
Unfiltered HTML