How do you prevent streaming audio (e.g., RadioTunes) from being blocked? Knowledge Base article Article ID: 115656 describes how to do it for Sophos UTM Check-box Web Protection | Filtering Options | Misc in the 'Streaming settings' area 'Bypass content scanning for streaming content' . in the Mac version, I don't see any option to do this. Without a solution I won't use Sophos on my iMac. :1019861

I hate to bump an old thead, but this resolved my issue with our streaming provider Securenet Systems. Adding the IP (but not the server URL that direct to that IP) of the streaming server and turning on "Block malicious downloads..." fixed the prolem as well. :1020565

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Sophos Mac Anti-Virus prevents streaming audio

Snoman over 10 years ago

How do you prevent streaming audio (e.g., RadioTunes) from being blocked?

Knowledge Base article Article ID: 115656 describes how to do it for Sophos UTM

Check-box Web Protection | Filtering Options | Misc in the 'Streaming settings' area 'Bypass content scanning for streaming content' .

in the Mac version, I don't see any option to do this.

Without a solution I won't use Sophos on my iMac.

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0 Sharpeshots over 10 years ago

I'm having exactly the same issue so I uninstalled it and posted on the forum.
Good Luck.
Sharpeshots
:1019879
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0 ruckus over 10 years ago

I think I can re-create this. Can you disable 'Block malicious downloads' (just that option) and stop/start a song? Example:

Note: Disabling this one option allowed the page to connect and keep playing.

Let me know if this works around the problem or not for both of you, or if you have to disable both options (don't do both straight away or we don't learn anything). Once we get a handle on the workaround I can let our development team know about the issue.
:1019913

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0 locolaptop over 9 years ago

I hate to bump an old thead, but this resolved my issue with our streaming provider Securenet Systems.
Adding the IP (but not the server URL that direct to that IP) of the streaming server and turning on "Block malicious downloads..." fixed the prolem as well.
:1020565
Cancel
Vote Up 0 Vote Down

Cancel