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Sophia not running

I'm on Yosemite 10.10.3, running Sophos for Mac 9.2.4 which shows as up to date in Sophos. Yet, this morning I got a message saying Sophos is not running. The S in the shield is grayed out, and nothing I've tried has worked. In looking this problem up it seems to have been one from an earlier version and fixed. Any advice as to what to do will be hugely appreciated. Thank you.

:1020988


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Parents
  • Hello,

    second time in 2 weeks my Sophos is not running

    i had to uninstall and download again

    but today i tried to download again and i have an unexpected error on the website of Sophos; i have tried several times but it does not work anymore

    does anyone know if you use free version home edition and you try to download more than once.....if the system refuses?

    do i have to pay from now on?

    or is it just a technical problem on the website?

    thank you

    Gabrielle

    :1021035
Reply
  • Hello,

    second time in 2 weeks my Sophos is not running

    i had to uninstall and download again

    but today i tried to download again and i have an unexpected error on the website of Sophos; i have tried several times but it does not work anymore

    does anyone know if you use free version home edition and you try to download more than once.....if the system refuses?

    do i have to pay from now on?

    or is it just a technical problem on the website?

    thank you

    Gabrielle

    :1021035
Children
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