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Web Protection blocking website

Hi 

i have the Sophos 9.x installed on my mac, with block access to malicious sites set to 'on' under Web Protection.

What I've noticed is that the website www.whitepages.com.au seems to be blocked from loading.

This has been happening for months and I always thought it was an issue with my mac. Other macs in the household don't have Sophos installed and can access the site fine.

If I add the site to the allowed websites it stll won't load.

If I set block access to malicious sites set to 'off' it will load as per normal.

www.whitepages.com.au is a legitimate website, I'm not sure why it is getting blocked. Or why when I add it as an allowed site it still won't load?

Cheers

LS

:1017561


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Parents
  • I had the very same issue and it applied to both Chrome and Safari.   After numerous efforts including redoing my whole network (really confused as my other Apple on the same wireless network running Windows had no issues) I finally shut down Shophos and the websites that wouldn't work before work perfectly now.  (I had tried to shut down Sophos in the Activity Monitor first and learned it just starts right back up almost immediately)   

    Try shutting down Sophos and I bet it cures your ills.   

    :1017587
Reply
  • I had the very same issue and it applied to both Chrome and Safari.   After numerous efforts including redoing my whole network (really confused as my other Apple on the same wireless network running Windows had no issues) I finally shut down Shophos and the websites that wouldn't work before work perfectly now.  (I had tried to shut down Sophos in the Activity Monitor first and learned it just starts right back up almost immediately)   

    Try shutting down Sophos and I bet it cures your ills.   

    :1017587
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