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Time Machine Backup Issue Now Resolved in 9.5.3! [Updated]

**Update 2**

9.6.1 is now available and should resolve the issue.

 

**Update**

We are aware that some users are still experiencing the error in 9.5.4, apologies. We are looking into the matter and may reach out to you individually for logs.

 

Hello,

The Time Machine issue which caused slow back-ups in 9.5.2 is now resolved in 9.5.3. The rollout starts today and you will be automatically upgraded. The rollout is staggered, but everyone should have 9.5.3 by October 26th.

Regards,

Bob



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  • Apple support forums also indicate the update to 9.5.3 would resolve the "Preparing Backup....." stagnant state of Time Machine to a NAS backup in mac OS Sierra.

    I updated to 9.5.3 today and re-enabled On-Access scanner. Unfortunately my Time Machine backup is back to "Preparing backup...." and is stagnate in that state indefinitely.

    Once I disabled the On-access scanner, I was able to successfully perform a time machine backup.  

     

    macOS Sierra 10.12.1.

    Early-2015 MacBook Pro 13" Retina

    500 GB SSD 16GB RAM

    Sophos Anti-Virus Home Edition 9.5.3

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  • Apple support forums also indicate the update to 9.5.3 would resolve the "Preparing Backup....." stagnant state of Time Machine to a NAS backup in mac OS Sierra.

    I updated to 9.5.3 today and re-enabled On-Access scanner. Unfortunately my Time Machine backup is back to "Preparing backup...." and is stagnate in that state indefinitely.

    Once I disabled the On-access scanner, I was able to successfully perform a time machine backup.  

     

    macOS Sierra 10.12.1.

    Early-2015 MacBook Pro 13" Retina

    500 GB SSD 16GB RAM

    Sophos Anti-Virus Home Edition 9.5.3

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