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Scan Stuck

StephenDavies

Hi,

I've installed Sophos for Mac this morning and have had a couple of problems...

1st... selected scan local drives and it spent ages just showing calculating. Eventually used force quit.

2nd... it started scanning but appears to be stuck with 2,550,801 files remaining, and i can't restart it.

Any ideas?

Thanks

Stephen.

:1006775


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  • 0

    Hi,

    I'm in the same boat as the other folks but I can't access the suggested link that was provided.  I get an access error when I click on it.  

    Can anyone offer suggestions as to how to get the scan "un stuck"?  I'm using a MacBook Pro and the scan works fine until I get to 746,540 files remaining.  At that point Sophos just sits there.  

    Thanks for any tips

    :1015759
Reply
  • 0

    Hi,

    I'm in the same boat as the other folks but I can't access the suggested link that was provided.  I get an access error when I click on it.  

    Can anyone offer suggestions as to how to get the scan "un stuck"?  I'm using a MacBook Pro and the scan works fine until I get to 746,540 files remaining.  At that point Sophos just sits there.  

    Thanks for any tips

    :1015759
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