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Scan Stuck

StephenDavies

Hi,

I've installed Sophos for Mac this morning and have had a couple of problems...

1st... selected scan local drives and it spent ages just showing calculating. Eventually used force quit.

2nd... it started scanning but appears to be stuck with 2,550,801 files remaining, and i can't restart it.

Any ideas?

Thanks

Stephen.

:1006775


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    12:23 PM – Quit Saphos while it was still: “Calculating…”
    Later: 2:10 PM – Restarted from Saphos from shield logo & selected Scan Local Drive – Scan now appears to be running normally!
    3:46 PM & still running but is displaying a tally of “items remaining” of over 680,000 and declining rapidly.
    4:47 PM finished!

    :1007075
Reply
  • 0

    12:23 PM – Quit Saphos while it was still: “Calculating…”
    Later: 2:10 PM – Restarted from Saphos from shield logo & selected Scan Local Drive – Scan now appears to be running normally!
    3:46 PM & still running but is displaying a tally of “items remaining” of over 680,000 and declining rapidly.
    4:47 PM finished!

    :1007075
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