Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 14 replies
  • Subscribers 11 subscribers
  • Views 16888 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos 9.5.2 is not running

mommo82

i have the latest update el capitan and i have the latest sophos. when i restart my mac, the sophos logo is grey and appear  the pop up "sophos is not running" for a few second but after the sophos logo become active and the pop up disappear... is normal? maybe because i have 4gb of ram? i have macbook pro mid 2011.



This thread was automatically locked due to age.
Parents
  • 0

    We have recently had this same issue on a number of Mac Pros all running Yosemite and Sophos 9.5.2.  When starting up in the morning, multiple users see a message saying "Sophos Antivirus is not running" and there is only an OK button.  Once you click on OK, and check Sophos, everything appears to be running correctly.

    This is not a RAM issue.  We have seen this message on production Macs which run both 16GB and 32GB of RAM.

    The Sophos icon does not appear greyed out after the start up.

    The Macs themselves have all updates except El Capitan installed.

Reply
  • 0

    We have recently had this same issue on a number of Mac Pros all running Yosemite and Sophos 9.5.2.  When starting up in the morning, multiple users see a message saying "Sophos Antivirus is not running" and there is only an OK button.  Once you click on OK, and check Sophos, everything appears to be running correctly.

    This is not a RAM issue.  We have seen this message on production Macs which run both 16GB and 32GB of RAM.

    The Sophos icon does not appear greyed out after the start up.

    The Macs themselves have all updates except El Capitan installed.

Children
No Data
Unfiltered HTML