Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 4 replies
  • Answers 2 answers
  • Subscribers 8 subscribers
  • Views 5572 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos VRT update

colinneal

I have same issue as AnnMoriaty.  I have downloaded Sophos VRT several times since I got the "expired" message.  I have used Regedit to clear all mentions of Sophos.  No matter what I do, once I have reinstalled from the latest download, the same message appears telling me product has expired.  Very annoying.



This thread was automatically locked due to age.
Parents
  • 0

    That's a small "misalignment" on Sophos' side. They current version is 2.5.0.0, and that's what you have installed. There will be a new release by the end of this month. That is by schedule. Because of that, this expiration date is built-in into SVRT. Since it has reached this date, and a new version SHOULD be available by now, it shows you that alert. Meaning, it's not that the software checked and found a new version and is letting you know. It didn't check and didn't find a new version. It's just by schedule, and a new version is NOT yet available.

    In short, check for a new version in another 2 weeks. Until then, use SVRT and disregard the warning.

  • 0 in reply to BenjaminLindner

    Thanks for the update.  The only problem is that because of the Expired message, Sophos doesn't update the virus definitions.  Anyway I have solved problem. 

    1) Uninstall Sophos and reboot PC

    2) Install downloaded version of Sophos and reboot PC (before opening sophos).

    Sophos then seems to happy and runs as normal

  • 0 in reply to colinneal

    Your comment made me think that they must've already released the next version, and what you downloaded was the newer version, and that's why the issue is "solved" So, I went and downloaded. Did not uninstall my existing SVRT. Checked the version of the installation file, and it's still v2.5.5.0. Same as what I have installed, so it's not an update. SO now I was confused. I ran my installed SVRT, and no more warning. It was alerting me the last few days, and now it stopped. Weird. So, I think that SVRT just stopped alerting, and there was no need to uninstall/reinstall. Very weird. Anyway, there still should be a new version out in about 2 weeks

Reply
  • 0 in reply to colinneal

    Your comment made me think that they must've already released the next version, and what you downloaded was the newer version, and that's why the issue is "solved" So, I went and downloaded. Did not uninstall my existing SVRT. Checked the version of the installation file, and it's still v2.5.5.0. Same as what I have installed, so it's not an update. SO now I was confused. I ran my installed SVRT, and no more warning. It was alerting me the last few days, and now it stopped. Weird. So, I think that SVRT just stopped alerting, and there was no need to uninstall/reinstall. Very weird. Anyway, there still should be a new version out in about 2 weeks

Children
No Data
Unfiltered HTML