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Sophos for Mac not finishing scan

I'm seeing many reports of Sophos just "hanging" in mid scan.  Mine was started days ago and will not finish.  Has there been any resolution to this issue? 

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  • KathyVanVelzen wrote:

    I'm seeing many reports of Sophos just "hanging" in mid scan.  Mine was started days ago and will not finish.  Has there been any resolution to this issue? 


    I had the same screw up a handful of times under MacOSX.6.9 on an old MacBook Pro. I simply 'Force Quit' SAV.

    I had one completed scan under MacOSX.9.3 on a brandnew MacBook Air.

    Then suddenly, last Monday, SAV blocked all my browsers, including the Apple App Store, except Tor, from loading any webpage, under either MacOSX version on both MacBooks. Tweaking SAV's preferences solved the problem, but only temporarily because the bug showed up again the next day, twice, and the following day three times!

    I then uninstalled SAV as it had proven a royal PITA and I was sick and tired of the disruptions to my workflow.

    I'm now looking around for an alternative free anti virus scanner.

    FYI: I used the free application 'AppCleaner' to remove SAV and all its associated files – which turned out to be almost 1.800 separate, but interacting files, because there are reports (here, in this forum) about the app 'SAV Removal Tool' sneakily leaving some of those files behind on my Mac!

    :1018209
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  • KathyVanVelzen wrote:

    I'm seeing many reports of Sophos just "hanging" in mid scan.  Mine was started days ago and will not finish.  Has there been any resolution to this issue? 


    I had the same screw up a handful of times under MacOSX.6.9 on an old MacBook Pro. I simply 'Force Quit' SAV.

    I had one completed scan under MacOSX.9.3 on a brandnew MacBook Air.

    Then suddenly, last Monday, SAV blocked all my browsers, including the Apple App Store, except Tor, from loading any webpage, under either MacOSX version on both MacBooks. Tweaking SAV's preferences solved the problem, but only temporarily because the bug showed up again the next day, twice, and the following day three times!

    I then uninstalled SAV as it had proven a royal PITA and I was sick and tired of the disruptions to my workflow.

    I'm now looking around for an alternative free anti virus scanner.

    FYI: I used the free application 'AppCleaner' to remove SAV and all its associated files – which turned out to be almost 1.800 separate, but interacting files, because there are reports (here, in this forum) about the app 'SAV Removal Tool' sneakily leaving some of those files behind on my Mac!

    :1018209
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