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Cannot uninstall Sophos

emduq16

I accidentally deleted almost all of the files for Sophos including the uninstall.pkg file.  I have tried to go to the Library and follow every suggestion on the internet to completely uninstall the program and it has not worked.  When I try to install a new version on the computer, it says that there is an incompatible version still uninstalled.  Is there any downloadable uninstaller program or package available so I can remove the traces of the old Sophos program that would then allow me to install the new version?

:1013789


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  • 0

    Hi,

    If any of the following still exists then delete it in Terminal using "sudo rm <path to file>" or "sudo rm -R <path to folder>". You can enter the path in Terminal by dragging the file or folder into the Terminal window.
    You can also try by using the Finder but the last item is not normally visible.

    /Applications - any .app starting Sophos
    /Library/Application Support/Sophos - entire folder (SAV 9 only)
    /Library/Caches - all folders with com.sophos in name
    /Library/Contextual Menu Items/Sophos Anti-Virus.plugin (SAV 8 only)
    /Library/Extensions - all .kext files with Sophos in name
    /Library/Frameworks/SAVI.framework & SUMScanKit.framework
    /Library/LaunchAgents - all .plists with sophos in name
    /Library/LaunchDaemons - all com.sophos plists
    /Library/Sophos Anti-Virus - entire folder
    /Library/usr/bin/sweep N.B. /Library/usr folder is invisible in the Finder.


    If you did find and delete anything then try the installer again.

    Hope this helps.

    :1013791
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  • 0

    Hi,

    If any of the following still exists then delete it in Terminal using "sudo rm <path to file>" or "sudo rm -R <path to folder>". You can enter the path in Terminal by dragging the file or folder into the Terminal window.
    You can also try by using the Finder but the last item is not normally visible.

    /Applications - any .app starting Sophos
    /Library/Application Support/Sophos - entire folder (SAV 9 only)
    /Library/Caches - all folders with com.sophos in name
    /Library/Contextual Menu Items/Sophos Anti-Virus.plugin (SAV 8 only)
    /Library/Extensions - all .kext files with Sophos in name
    /Library/Frameworks/SAVI.framework & SUMScanKit.framework
    /Library/LaunchAgents - all .plists with sophos in name
    /Library/LaunchDaemons - all com.sophos plists
    /Library/Sophos Anti-Virus - entire folder
    /Library/usr/bin/sweep N.B. /Library/usr folder is invisible in the Finder.


    If you did find and delete anything then try the installer again.

    Hope this helps.

    :1013791
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