This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Where to get username and password fro Free AV Linux

I have successfully downloaded Sophos Freee AV for Linux. However, when I attempt to install and select 'free' and update from Sophos, I get asked for a username & password credentials.

Some reports suggest that I should not be asked for this information other documentation suggests that I obtain this information from the provided license.

I have never received an email with a license and there are no licenses listed in my Sophos account when I login.

Where can I obtain the required username and password, to allow updates?

This thread was automatically locked due to age.

Parents

0 DouglasLeeder over 8 years ago

When you select Free during the installation, credentials are automatically fetched. you shouldn't be asked for any.

Please could you copy the output from the installer into this questions so we can see what happened?

Thanks.
Cancel
Vote Up 0 Vote Down

Cancel
0 ToddBowersox over 8 years ago in reply to DouglasLeeder

Where are the credentials fetched from? Could a firewall affect this process?
Cancel
Vote Up 0 Vote Down

Cancel
0 DouglasLeeder over 8 years ago in reply to ToddBowersox

The credentials are fetched from https://amicreds.sophosupd.com/freelinux/creds.dat

If that's blocked by a firewall then it's likely that updating will also not work.
Cancel
Vote Up 0 Vote Down

Cancel
0 ToddBowersox over 8 years ago in reply to DouglasLeeder

Great! Thanks Douglas
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 ToddBowersox over 8 years ago in reply to DouglasLeeder

Great! Thanks Douglas
Cancel
Vote Up 0 Vote Down

Cancel

Children

No Data