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Error message..Sophos Antivirus is not running

Zaradi1

On my Macbook..which cannot run Mountain Lion...I keep getting an error message that says "Sophos AntiVirus Error..Sophos is not running".  I removed it and did a download of the non Mountain Lion version.  It immediately tried to update and failed.  So I did a manual update and now I'm back to the same problem.  It ran fine before the Mountain Lion updates.  OSX 10.7.5 running Sphos 8.0.8C which is the Mountain Lion version I believe.  On access scanner is off and I find no way of turning it on, I disabled the AutoUpdate, the Live Protection box is checked but grayed out.  So I don't know what to do.  If it keeps updating to the Mountain Lion version I'm really going nowhere.  Any ideas?

:1010940


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  • 0

    Can we please get some additional information.

    Click on the icon in the tray and then Option-Click on About Sophos Anti-Virus. Please post your version (including what is within the brackets), detection engine, threat data version, and threat protection count. This will help us find out what version(s) you are seeing this problem in.

    :1020683
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  • 0

    Can we please get some additional information.

    Click on the icon in the tray and then Option-Click on About Sophos Anti-Virus. Please post your version (including what is within the brackets), detection engine, threat data version, and threat protection count. This will help us find out what version(s) you are seeing this problem in.

    :1020683
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