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Error message..Sophos Antivirus is not running

Zaradi1

On my Macbook..which cannot run Mountain Lion...I keep getting an error message that says "Sophos AntiVirus Error..Sophos is not running".  I removed it and did a download of the non Mountain Lion version.  It immediately tried to update and failed.  So I did a manual update and now I'm back to the same problem.  It ran fine before the Mountain Lion updates.  OSX 10.7.5 running Sphos 8.0.8C which is the Mountain Lion version I believe.  On access scanner is off and I find no way of turning it on, I disabled the AutoUpdate, the Live Protection box is checked but grayed out.  So I don't know what to do.  If it keeps updating to the Mountain Lion version I'm really going nowhere.  Any ideas?

:1010940


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    Same problem here since upgrading to Yosemite over the weekend.

    The removal program for sophos is in your Applications folder, but is called something like "Remove Sophos Anti Virus" instead of "uninstall"  . . . so look in the Rs.

    I'm trying remove and reinstall and will report back tomorrow if that works.

    What is interesting is that when I reinstall, it says the download was SAV 9.2.2 (rather than the 9.2.3 or 9.2.4 that others have mentioned) . . . so I also told it to update again after installing the supposedly "new" copy . . . and NOW it says 9.2.4 . . . so make sure you update again after installing.

    I'm also on os 10.10.3

    :1020635
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  • 0

    Same problem here since upgrading to Yosemite over the weekend.

    The removal program for sophos is in your Applications folder, but is called something like "Remove Sophos Anti Virus" instead of "uninstall"  . . . so look in the Rs.

    I'm trying remove and reinstall and will report back tomorrow if that works.

    What is interesting is that when I reinstall, it says the download was SAV 9.2.2 (rather than the 9.2.3 or 9.2.4 that others have mentioned) . . . so I also told it to update again after installing the supposedly "new" copy . . . and NOW it says 9.2.4 . . . so make sure you update again after installing.

    I'm also on os 10.10.3

    :1020635
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