Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 5 replies
  • Subscribers 7 subscribers
  • Views 20476 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Slow first scan

saturngirl
Downloaded Sophos yesterday and trying to run a first scan. That ran all day and still didn't finish. Cancelled and rebooted the computer last night; started the scan again--and it is STILL scanning (has 2,000,000+ files still to get through). Tried to customize the scan yesterday as well, but I never got a list of choices and no folders, just a blank box.

Any idea what's going on here? This is ridiculously slow. For the record, the scan indicates that there are "issues" detected, but the Quarantine Manager is blank.
:1020849


This thread was automatically locked due to age.
Parents
  • 0

    Hi Saturngirl

    It sounds like you might have a removeable drive attached to your mac that's causing the scan to take a really long time. You said you were having some trouble setting up a custom scan, so maybe take a look at the video below. It will walk you through customizing the scan so you can exclude any large external storage disks you might have.

    :1020865
Reply
  • 0

    Hi Saturngirl

    It sounds like you might have a removeable drive attached to your mac that's causing the scan to take a really long time. You said you were having some trouble setting up a custom scan, so maybe take a look at the video below. It will walk you through customizing the scan so you can exclude any large external storage disks you might have.

    :1020865
Children
No Data
Unfiltered HTML