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Limited Support for Mac OS X 10.6 and 10.7 through October 2015

bobcook

Hello everyone,

There are changes to be aware of in our support for older versions of Mac OS X starting November 1, 2014. This isn't really new news but I thought it would be useful to post this message as an alert for people thinking about upgrading or maintaining their Macs during 2015.

Starting November 1, 2014 we are only offering Limited Support for Mac OS X 10.6 and 10.7. By Limited Support we mean:

This extended maintenance period means that Sophos will continue to test and release new versions of the Virus Engine and/or Virus Data Library as part of the release calendar. Only critical product issues will be addressed during this stage, these can include hotfixes, vulnerabilities or improvements to protection at Sophos’’’’s discretion.

We intend to discontinue support for Mac OS X 10.6 and 10.7 as of October 31, 2015. You should expect the product will no longer allow new installations on those platforms, any existing installations will no longer automatically update to newer versions, and protection will likely degrade within a few months.

This article covers retirement dates: http://www.sophos.com/en-us/support/knowledgebase/119018.aspx

This article defines our lifecycle policy: http://www.sophos.com/en-us/support/knowledgebase/112580.aspx

:1019599


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    marialzbth wrote:

    Could someone please help me with this sophos mystery, i am trying to install a security system and windown shows command that sophos needs to be uninstalled before upgrading my security system.  There is no evidence that sophos is in my computer,,,,,what is the catch i cannot find it anywhere,,,,,,,,,??????? where else could this program be ? 

    Hello marialzbth,

    This is a question for the vendor of the other security system. Its possible their installer is discovering logs, or perhaps some information from the Apple Installer, about our product. Feel free to suggest that the support team from the other vendor contact me directly if they are stuck.

    :1020020

    ---

    Bob Cook (bob.cook@sophos.com) Director, Software Development

Reply
  • 0
    marialzbth wrote:

    Could someone please help me with this sophos mystery, i am trying to install a security system and windown shows command that sophos needs to be uninstalled before upgrading my security system.  There is no evidence that sophos is in my computer,,,,,what is the catch i cannot find it anywhere,,,,,,,,,??????? where else could this program be ? 

    Hello marialzbth,

    This is a question for the vendor of the other security system. Its possible their installer is discovering logs, or perhaps some information from the Apple Installer, about our product. Feel free to suggest that the support team from the other vendor contact me directly if they are stuck.

    :1020020

    ---

    Bob Cook (bob.cook@sophos.com) Director, Software Development

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