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on access disabled

walkacrossfire

all of a sudden after updating this morning I get this message saying on access is disabled.  I go into preferences and sure enough, it is.  I hit the button to restart it and it just stops again, disabling itself.  Anyone know how to fix this???

I've got a mac air running mavericks.

:1019953


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    Same problem as others - on-access scanning suddenly stopped (after an update failed). Manual update worked OK, but when I tried to restart on-access scanning that failed. Console log showed repeated message 'Fatal Error: The main virus data file is missing'

    (Using OS X 10.8.5 and SAV HE 9.2.2)

    Instructions to uninstall and reinstall a fresh copy worked OK and on-access scanning working again.

    :1019975
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  • 0

    Same problem as others - on-access scanning suddenly stopped (after an update failed). Manual update worked OK, but when I tried to restart on-access scanning that failed. Console log showed repeated message 'Fatal Error: The main virus data file is missing'

    (Using OS X 10.8.5 and SAV HE 9.2.2)

    Instructions to uninstall and reinstall a fresh copy worked OK and on-access scanning working again.

    :1019975
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