Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 13 replies
  • Subscribers 8 subscribers
  • Views 28819 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SophosWebIntelligence assertion failed

mschmitt

What does it mean when the system.log files up with messages of the form:

May 12 19:50:32 Michaels-iMac SophosWebIntelligence[448]: assertion failed: 13F1077: libxpc.dylib + 26863 [AB40CD57-F454-3FD4-B415-63B3C0D5C624]: 0x13

Sophos Anti-Virus version 9.2.4, threat detection engine 3.58.1, thret data 5.14, on OS X 10.9.5. 

:1020851


This thread was automatically locked due to age.
Parents
  • 0

    I'm seeing the same error on numberous machines, with it flooding the logs, thousands of entries.

    One generated this crash:

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000019

    VM Regions Near 0x19:
    -->
    __TEXT 0000000104f67000-0000000105095000 [ 1208K] r-x/rwx SM=COW /Library/Sophos Anti-Virus/SophosWebIntelligence.bundle/Contents/MacOS/SophosWebIntelligence

    Application Specific Information:
    objc_msgSend() selector name: retain


    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 libobjc.A.dylib 0x00007fff940eb097 objc_msgSend + 23
    1 com.apple.CoreFoundation 0x00007fff95ebe724 _CFStreamSignalEvent + 260
    2 com.apple.CFNetwork 0x00007fff9590e05e CoreWriteStreamCFStreamSupport::coreStreamWriteEvent(__CoreWriteStream*, unsigned long) + 102
    3 com.apple.CFNetwork 0x00007fff9590dfcd CoreWriteStreamClient::coreStreamEventsAvailable(unsigned long) + 53
    4 com.apple.CFNetwork 0x00007fff95a0ff85 CoreStreamBase::_callClientNow(CoreStreamClient*) + 53
    5 com.apple.CFNetwork 0x00007fff95937458 ___ZN14CoreStreamBase34_streamSetEventAndScheduleDeliveryEmh_block_invoke + 33
    6 com.apple.CFNetwork 0x00007fff959271dc ___ZNK17CoreSchedulingSet13_performAsyncEPKcU13block_pointerFvvE_block_invoke + 25
    7 com.apple.CoreFoundation 0x00007fff95e49a94 CFArrayApplyFunction + 68
    8 com.apple.CFNetwork 0x00007fff959270bb RunloopBlockContext::perform() + 115
    9 com.apple.CFNetwork 0x00007fff95926f63 MultiplexerSource::perform() + 269
    10 com.apple.CFNetwork 0x00007fff95926d92 MultiplexerSource::_perform(void*) + 72
    11 com.apple.CoreFoundation 0x00007fff95e7e5b1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
    12 com.apple.CoreFoundation 0x00007fff95e6fc62 __CFRunLoopDoSources0 + 242
    13 com.apple.CoreFoundation 0x00007fff95e6f3ef __CFRunLoopRun + 831
    14 com.apple.CoreFoundation 0x00007fff95e6ee75 CFRunLoopRunSpecific + 309
    15 com.apple.Foundation 0x00007fff910320fc -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 253
    16 com.sophos.macendpoint.SophosGenericsCore 0x000000010513d2f5 -[SGBackgroundService _runWithArgs:] + 250
    17 com.sophos.macendpoint.SophosGenericsCore 0x000000010513d7b6 SGBackgroundServiceMain + 609
    18 com.sophos.macendpoint.SophosWebIntelligence 0x0000000104f73c00 main + 195
    19 com.sophos.macendpoint.SophosWebIntelligence 0x0000000104f68984 start + 52

    ...

    :1020868
Reply
  • 0

    I'm seeing the same error on numberous machines, with it flooding the logs, thousands of entries.

    One generated this crash:

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000019

    VM Regions Near 0x19:
    -->
    __TEXT 0000000104f67000-0000000105095000 [ 1208K] r-x/rwx SM=COW /Library/Sophos Anti-Virus/SophosWebIntelligence.bundle/Contents/MacOS/SophosWebIntelligence

    Application Specific Information:
    objc_msgSend() selector name: retain


    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 libobjc.A.dylib 0x00007fff940eb097 objc_msgSend + 23
    1 com.apple.CoreFoundation 0x00007fff95ebe724 _CFStreamSignalEvent + 260
    2 com.apple.CFNetwork 0x00007fff9590e05e CoreWriteStreamCFStreamSupport::coreStreamWriteEvent(__CoreWriteStream*, unsigned long) + 102
    3 com.apple.CFNetwork 0x00007fff9590dfcd CoreWriteStreamClient::coreStreamEventsAvailable(unsigned long) + 53
    4 com.apple.CFNetwork 0x00007fff95a0ff85 CoreStreamBase::_callClientNow(CoreStreamClient*) + 53
    5 com.apple.CFNetwork 0x00007fff95937458 ___ZN14CoreStreamBase34_streamSetEventAndScheduleDeliveryEmh_block_invoke + 33
    6 com.apple.CFNetwork 0x00007fff959271dc ___ZNK17CoreSchedulingSet13_performAsyncEPKcU13block_pointerFvvE_block_invoke + 25
    7 com.apple.CoreFoundation 0x00007fff95e49a94 CFArrayApplyFunction + 68
    8 com.apple.CFNetwork 0x00007fff959270bb RunloopBlockContext::perform() + 115
    9 com.apple.CFNetwork 0x00007fff95926f63 MultiplexerSource::perform() + 269
    10 com.apple.CFNetwork 0x00007fff95926d92 MultiplexerSource::_perform(void*) + 72
    11 com.apple.CoreFoundation 0x00007fff95e7e5b1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
    12 com.apple.CoreFoundation 0x00007fff95e6fc62 __CFRunLoopDoSources0 + 242
    13 com.apple.CoreFoundation 0x00007fff95e6f3ef __CFRunLoopRun + 831
    14 com.apple.CoreFoundation 0x00007fff95e6ee75 CFRunLoopRunSpecific + 309
    15 com.apple.Foundation 0x00007fff910320fc -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 253
    16 com.sophos.macendpoint.SophosGenericsCore 0x000000010513d2f5 -[SGBackgroundService _runWithArgs:] + 250
    17 com.sophos.macendpoint.SophosGenericsCore 0x000000010513d7b6 SGBackgroundServiceMain + 609
    18 com.sophos.macendpoint.SophosWebIntelligence 0x0000000104f73c00 main + 195
    19 com.sophos.macendpoint.SophosWebIntelligence 0x0000000104f68984 start + 52

    ...

    :1020868
Children
No Data
Unfiltered HTML