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Unable to uninstall virus removal tool

vadek

I want to upgrade the free Virus Removal Tool but I cannot uninstall the existing version. When I run the uninstaller I get "Error 1606: Could not access network location data." I can't reinstall the old version either, for the same reason. So I'm stuck!

HELP!

:45769


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    Hi Sandy,

    I do apologize to you regarding this problem. I did manage to download the Sophos anti virus program, but when I tried to use it, I received that error 1606. I tried it a few times with the same results. I then tried to uninstall it as I was very frustrated with what was happening. Obviously this program is not meant for Windows 8.1 home computer  use. This is what I think anyway. Now I can't uninstall the program. What a pain this has been for me. Any thoughts?  Loretta

    :56878
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  • 0

    Hi Sandy,

    I do apologize to you regarding this problem. I did manage to download the Sophos anti virus program, but when I tried to use it, I received that error 1606. I tried it a few times with the same results. I then tried to uninstall it as I was very frustrated with what was happening. Obviously this program is not meant for Windows 8.1 home computer  use. This is what I think anyway. Now I can't uninstall the program. What a pain this has been for me. Any thoughts?  Loretta

    :56878
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