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Unable to uninstall virus removal tool

vadek

I want to upgrade the free Virus Removal Tool but I cannot uninstall the existing version. When I run the uninstaller I get "Error 1606: Could not access network location data." I can't reinstall the old version either, for the same reason. So I'm stuck!

HELP!

:45769


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    Hello vadek,

    When I run the uninstaller

    there is AFAIK no separate uninstaller - did you use Programs and Features (or Add/Remove Programs)? If so, then maybe the specific folder named RarSFXn  is missing from your user's TEMP directory. As outlined here there's a registry key involved (the full path is HKCU\Software\Microsoft\Installer\Products\711E92...\SourceList\\LastUsedSource).

    While removing this key should not have any adverse side-effects (assuming the "old" version isn't too old) it's better to create the LastUsedSource folder and extract (using e.g. 7zip) the .msi from the old version to it. With this you should be able to uninstall.

    HTH

    Christian 

    :45793
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  • 0

    Hello vadek,

    When I run the uninstaller

    there is AFAIK no separate uninstaller - did you use Programs and Features (or Add/Remove Programs)? If so, then maybe the specific folder named RarSFXn  is missing from your user's TEMP directory. As outlined here there's a registry key involved (the full path is HKCU\Software\Microsoft\Installer\Products\711E92...\SourceList\\LastUsedSource).

    While removing this key should not have any adverse side-effects (assuming the "old" version isn't too old) it's better to create the LastUsedSource folder and extract (using e.g. 7zip) the .msi from the old version to it. With this you should be able to uninstall.

    HTH

    Christian 

    :45793
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