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The message is 'Must be removed manually." Okay, how do I remove this ...

How do I remove this 'SpiGot' (Other) detected in /Volumes/Download Installer/Download.com Installer.app/Contents/MacOS/Download.com Installer? I get the message that it has to be manually removed. Okay. How? All I find using EasyFind is the /Volumes/Download ... Installer with about 280 files in it.



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  • Hey Tuckerdog,

    My apologies, I read your original post wrong. I was under the impression you had the full path to the file.

    Usually I recommend checking the scan log to get the full details on the file in question.

    --To Access the Scan Log--
    - Click the Sophos menu bar Icon
    - Click on Open Scans... 
    - Alt-click the white space by "Scan this mac" and select View Scan Log...

    Hopefully that will give you the full details on the file you're trying to remove.
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  • Hey Tuckerdog,

    My apologies, I read your original post wrong. I was under the impression you had the full path to the file.

    Usually I recommend checking the scan log to get the full details on the file in question.

    --To Access the Scan Log--
    - Click the Sophos menu bar Icon
    - Click on Open Scans... 
    - Alt-click the white space by "Scan this mac" and select View Scan Log...

    Hopefully that will give you the full details on the file you're trying to remove.
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