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Sophos Home - stop upgrade pop-ups

I've been using Sophos at work for many years and put the Home version it on a computer at home recently. I found the tip for stopping the Premium trial nag during the first 30 days but now I'm through that I keep getting popups nagging me to buy Premium. I don't want to buy Premium, but there doesn't appear to be a way of stopping the pop-ups. Anyone found anything?

Thanks

Martin

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Top Replies

Yashraj S over 3 years ago in reply to MrSoapsud +1 verified

AFAIK, you cannot stop this popup. However, I'd recommend you to reach out to our Sophos Home team to see if they can provide a workaround.

0 Shweta over 3 years ago

Hi MrSoapsud

Could you please share the screenshot of the pop-up you are seeing?

Shweta

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0 Yashraj S over 3 years ago

Hi MrSoapsud,

Just following up to see if you still require any assistance.

Thanks,

Yashraj Singha
Manager | Global Community Support
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0 MrSoapsud over 3 years ago

The popup looks like
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+1 Yashraj S over 3 years ago in reply to MrSoapsud

AFAIK, you cannot stop this popup. However, I'd recommend you to reach out to our Sophos Home team to see if they can provide a workaround.

Thanks,

Yashraj Singha
Manager | Global Community Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question, please use the "Verify Answer" button.

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