Hello,
I use the Mac version (2.2.8) and ran a full system scan. After a couple of hours I realized the progress bar not moved from what seems to be its new highest point, around 60%. The scan has been at 60% for the entire night, it has never taken so long to scan the device. I did another sweep about a month ago and it was finished in a couple of hours. Most of the files are the same as back then, so the possibility of Sophos analyzing the data very slowly is completely discarded: it's stuck.
I ran several full system scans and they all got stuck at 60%. I also tired uninstalling and installing, but it got stuck again. What is wrong here?
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