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Sophos XG Firewall - No Internet

Roland Erler

Hi!

I installed today the XG Firewall on a HP Compaq 6200 Pro Microtower. On Port 1 is my AP for the LAN connected on Port 2 is my LTE Router for Internet connected. The Connections & interfaces section is showing

Interface
Type
Status
Received KBits/s
Transmitted KBits/s
GuestAP
Wireless protection
Unplugged
0.00
0.00
Port1
Physical
Connected, 1000 Mbps - Full Duplex
0.99
0.39
Port2
Physical
Connected, 1000 Mbps - Full Duplex
3.97
2.72
Port3
Physical
Disabled
0.00
0.00

When i disconnect the RJ45 Cable from my LTE Router Port 2 is showing unplugged. So for me it looks like that everything should work. The problem for me is that I can't connect to the internet when I'm connected in the LAN area. I also tried to create a NAT roule with the video on https://vimeo.com/271653505. Can somebody help me to fix the problem?



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  • +1

    Hi  

    Are you able to share screenshots of the NAT rule you created?

    If possible, could you please enable the support access tunnel on your appliance and PM me with the access ID for further investigation of your configuration?

    Thanks,

    Florentino
    Director, Global Community & Digital Support
    Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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  • 0 in reply to FloSupport

    Hi,

    my only active rule is:

    #Default_Network_Policy

    Allow

    Rule

    Accept any service going to "WAN" zone, when in "LAN" zone, and coming from any network, scan for malware then check with Sandstorm and log connections, then apply IPS policies

    Source & schedule
    LAN

    Source networks and devices : Any
    During scheduled time : All the time

    Destination & services
    WAN

    Destination networks : Any
    Services : Any

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