This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos for Android - Scanning 0 files?

I am running Sophos Mobile Security on Android 8.0.0. I am getting log entries that say that scans are being done that scan 0 files? There was also an entry that said a scheduled scan was run which scanned 0 files but no scan had been scheduled. Any ideas?

This thread was automatically locked due to age.

Parents

0 Yashraj S over 5 years ago

Hi Wes Neill

Please post a screenshot of the log entries so that I can get a better understanding of the issue.

Thanks,

Yashraj Singha
Manager | Global Community Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question, please use the "Verify Answer" button.

The New Home of Sophos Support Videos! - Visit Sophos Techvids
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 Yashraj S over 5 years ago

Hi Wes Neill

Please post a screenshot of the log entries so that I can get a better understanding of the issue.

Thanks,

Yashraj Singha
Manager | Global Community Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question, please use the "Verify Answer" button.

The New Home of Sophos Support Videos! - Visit Sophos Techvids
Cancel
Vote Up 0 Vote Down

Cancel

Children

0 Wes Neill over 5 years ago in reply to Yashraj S

I reinstalled the app and the same behavior occurred.

Here is a screenshot of the log.
Cancel
Vote Up 0 Vote Down

Cancel