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"Writehere@qq.com Craikl-G trojan virus".....help....is there a decryption? how can I isolate the virus?

Have been hit by two ransomware in a month. Cleared up the first one, now the second computer on my network is not completely encrypted, just some (important) files. any help with this is very much appreciated.

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0 Yashraj S over 5 years ago

Hi Kimberly Robbins

Can you please confirm if you are using Sophos Home or Sophos Home Premium? Which OS are you currently using? Sophos Home premium provides protection against Ransomware.

Thanks,

Yashraj Singha
Manager | Global Community Support
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0 Alex Korotkih over 5 years ago

My server was also hit with datadecrypt@qq.com.ETH encryptor and I have serverprotect with interceptx installed. It's not decrypting? How can i decrypt it?
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0 Yashraj S over 5 years ago in reply to Alex Korotkih

Hi Alex Korotkih

I would request you to open a case with us so that we can investigate it better.

Thanks,

Yashraj Singha
Manager | Global Community Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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