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Firefox is giving me frequent "The connection was reset" messages - is Sophos not treating Firefox as a trusted application or similar?

Firefox often doesn't take me to previously visited sites right away, though it does when I retry the same URL. Started happening around the time I upgraded to latest Sophos AV. A web search indicated this is a sign of a browser not being trusted by AV or anti-malware software, but I don't see anywhere to tell Sophos what to trust or not trust.

Thanks!



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  • Hi Ddoer,

    I'm curious, are you using any other third party antivirus or firewall tools? I know some other users were having this issue with little snitch installed.

    Also, have you taken a look at the SAV logs? You should be able to find those in Console.

    Cheers,
    Serra
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  • Hi Ddoer,

    I'm curious, are you using any other third party antivirus or firewall tools? I know some other users were having this issue with little snitch installed.

    Also, have you taken a look at the SAV logs? You should be able to find those in Console.

    Cheers,
    Serra
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