Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 4 replies
  • Subscribers 6 subscribers
  • Views 135283 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Adware or PUA Detected then Disappears from Quarantine Manager

R_T_P

After updating definitions, Sophos finds adware or a PUA.  Specifically, it reads, "Adware or PUA detected by Sophos.  Generic PUA ND (other) has been blocked and listed in Quarantine Manager."  When I open Quarantine Manager, it lists something for only a second, then whatever it lists disappears.  The adware or PUA does not remain on the system long enough for me to check it out.  Any ideas what is going on?



This thread was automatically locked due to age.
Parents
  • 0

    Hi RTP

    If it disappears when opening the QM then it usually means SAV can't see the file any more because it's moved/deleted itself. This usually means the file was in a web browser cache, which then gets flushed, causing the files to appear and disappear.

    To learn more about where the threat was located, I recommend checking the logs:

Reply
  • 0

    Hi RTP

    If it disappears when opening the QM then it usually means SAV can't see the file any more because it's moved/deleted itself. This usually means the file was in a web browser cache, which then gets flushed, causing the files to appear and disappear.

    To learn more about where the threat was located, I recommend checking the logs:

Children
No Data
Unfiltered HTML