Hello
After recent update Sophos Free Linux don't accept more the configuration when I put in " UpdatePeriodMinutes " (#/opt/sophos-av/bin/savconfig UpdatePeriodMinutes 1440 ) 1440 minutes ( 24 hours ).
Now it update every 4 hours.
Any solution ?
Thanks
Hi Henrique,
Please allow me to check on this and update you.
Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
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Hello Henrique RJ,
don't accept means you can set it but it is ignored? DouglasLeeder could tell whether the behaviour has indeed been changed.
BTW, just curious - what's your reason for choosing 24 hours?
Christian
QC said:Hello Henrique RJ,
don't accept means you can set it but it is ignored? DouglasLeeder could tell whether the behaviour has indeed been changed.
BTW, just curious - what's your reason for choosing 24 hours?Christian
Look
root@henrique-desktop:/home/henrique# /opt/sophos-av/bin/savconfig -v --all
Email: root@localhost
EmailDemandSummaryIfThreat: true
EmailLanguage: English
EmailNotifier: true
EmailServer: localhost:25
EnableOnStart: true
ExclusionEncodings: UTF-8
EUC-JP
ISO-8859-1
LogMaxSizeMB: 100
NotifyOnUpdate: false
PrimaryUpdateSourcePath: sophos:
PrimaryUpdateUsername: FAVLeSED5Q5MM
PrimaryUpdatePassword: ********
UploadSamples: false
SendErrorEmail: true
SendThreatEmail: true
UINotifier: true
UIpopupNotification: true
UIttyNotification: true
UpdatePeriodMinutes: 1440
NamedScans Not configured
LiveProtection: enabled
ScanArchives: mixed
root@henrique-desktop:/home/henrique#
I prefere 24h because I have 2GB memory and the frequent update cause system slowlli ( it cause problem with preload ).
If I adjust for 60 minutes the Sophos accept but for 1440 minutes didn't accept.
OK ?
Hi,
As far as I know, we haven't changed anything related to update period recently.
Please could you add the recent savlog output, to show the updates happening more frequently?
Thanks,
Douglas.
DouglasLeeder said:Hi,
As far as I know, we haven't changed anything related to update period recently.
Please could you add the recent savlog output, to show the updates happening more frequently?
Thanks,
Douglas.
Look syslog ( /var/log/syslog ):
Jun 21 19:03:22 henrique-desktop savd: update.updated: Updating from versions - SAV: 9.14.2, Engine: 3.70.2, Data: 5.52
Jun 21 19:03:22 henrique-desktop savd: update.updated: Updating Sophos Anti-Virus....#012Updating Command-line programs#012Updating Talpa Binary Packs#012Updating SAVScan on-demand scanner#012Updating sav-protect startup script#012Updating sav-rms startup script#012Updating Sophos Anti-Virus Daemon#012Updating Remote Management Daemon#012Updating Manifest#012Selecting appropriate kernel support...#012Update completed.
Jun 21 19:03:22 henrique-desktop savd: update.updated: Updated to versions - SAV: 9.15.0, Engine: 3.72.1, Data: 5.52
Jun 21 19:03:22 henrique-desktop savd: update.updated: Successfully updated Sophos Anti-Virus from sdds:SOPHOS
That's from syslog, not savlog, and only shows one update.
After an upgrade like that I'd expect one update after 5-10 minutes, then it should wait the UpdatePeriod before doing another update check.
DouglasLeeder said:That's from syslog, not savlog, and only shows one update.
After an upgrade like that I'd expect one update after 5-10 minutes, then it should wait the UpdatePeriod before doing another update check.
savlogd ( /opt/sophos-av/bin/log )
Sorry, I thought you would know how to view savlog:
/opt/sophos-av/bin/savlog --category=update -100
DouglasLeeder said:Sorry, I thought you would know how to view savlog:
/opt/sophos-av/bin/savlog --category=update -100
Looking at the other log I see that savd is being restarted very frequently, so this may be related to your issues.
In SAV: UpdatePeriodMinutes is relative to the start of savd.
In 9.14:
In 9.15:
This was a deliberate change to support temporary machines and new installs, which weren't getting updates quickly enough.
I suspect this might explain some of what you are seeing, since I was in the other log you gave me that savd is being restarted very frequently.
DouglasLeeder said:Looking at the other log I see that savd is being restarted very frequently, so this may be related to your issues.
In SAV: UpdatePeriodMinutes is relative to the start of savd.
In 9.14:
- The first update (check) happened UpdatePeriodMinutes after savd starts.
- savupdate restricts Sophos updates to no more than once per hour.
In 9.15:
- The first update (check) happens 5-10 minutes after savd starts.
- Subsequent update (checks) happen UpdatePeriodMinutes after the previous update.
- savupdate doesn't restrict Sophos updates.
This was a deliberate change to support temporary machines and new installs, which weren't getting updates quickly enough.
I suspect this might explain some of what you are seeing, since I was in the other log you gave me that savd is being restarted very frequently.
confuse ...
This problem begining after version update ( 9.14 to 9.15 in 21th the current month ).
This the fact !!!
