SGN user shows logged on from cold boot Windows 10 1709 problem

Question

Bit of a weird one. Clean install Windows 10 Pro build 1709 16299.64 SGN 7.00.2.35 encryption on a standalone config. When turned on, the welcome screen shows the SGN cog with logged on underneath. Sometimes says Locked also. Log into windows and presented with the log onto Sophos prompt. Log in, all is ok. Sign out and SGN screen normal again. Reboot and same thing over again. Does the same with ver 8. Only happens on 1709. Anyone else having issues with 1709?

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MichaelMcLannahan · Answer

I think you'll need to be using a updated client for 1709, not version 7. I use 8.00.0.251 here with 1709 and it works fine. I don't believe 7 is compatible with 1709 so you'll have to use 8.00.0.251 . Is it that version you tried? 
 
 https://community.sophos.com/kb/en-us/124771

Funkey · Answer

Hi Graham, 
 I assume we&acute;re talking about a workgroup client here, correct? 
 In that case you should try disabling the "improved boot up performance" feature which was introduced with 1709. 
 You can find the option here: Settings| Accounts|Sign-in options| Use my sign-in info to automatically finish setting up my device after an update or restart 
 
 Hope that helps! 
 Cheers 
 F.