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SafeGuard Enterprise File Share encrypt specific file type

Hi All,

I'm testing on SafeGuard 8.0 File Share. I'm trying to encrypt some specific file type by using File encryption rule (Application-based rule). The encryption scope is selected at a windows path. But when I applied the rules. Nothing encrypted. Even I can't see a key icon at the folder. Any ideas? Thanks.

Best Regards,

Samuel Chu

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0 Haridoss Sreenivasan over 7 years ago

Hi Samuel,

Please share a screenshot of the configuration if possible.

Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 SamuelChu over 7 years ago in reply to Haridoss Sreenivasan

Hi Haridoss,

This is the policy:

and the template is:

Thanks.

Best Regards,

Samuel Chu
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0 Haridoss Sreenivasan over 7 years ago in reply to SamuelChu

Hi Samuel,

Applications added to the application list are considered as In-Application, please try unchecking the Active under jpg template.

Haridoss Sreenivasan
Technical Support Engineer | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 SamuelChu over 7 years ago in reply to Haridoss Sreenivasan

Hi Haridoss,

still no luck.... can't encrypt files. Please advise. Thanks.

Best Regards,

Samuel
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