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Token not found

What could be the reason that I see 'token not found' at the POA screen? The token (tried with two supported token types - Safenet and RSA) is recognised at OS level but not at the POA screen. Using SGN 8. Everything else works as expected, just this. Is there something I have missed in the config?



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  • Thanks Peter, actually it is Windows 7 running on a Dell Latitude E7440 ( Intel i7 - Haswell). Other devices work OK so maybe it is just this model, or even this specific device.  But yes, also testing with Windows 10 led me to the same conclusions about POA support - it just adds another layer for companies wanting to use tokens / smartcards.

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